Privacy Policy

This Privacy Policy explains how bbagels (“we,” “us,” “our”) collects, uses, and discloses personal information as required by Quebec’s Law 25 and other applicable privacy laws.

  1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Information: Username, password, and other credentials used for access to our services.
  • Payment Information: Information for credit cards.
  1. How We Use Personal Information

We use personal information for the following purposes:

  • To communicate with you, respond to your inquiries, and provide customer support.
  • To comply with legal requirements.
  1. Disclosure of Personal Information

We may disclose personal information to:

  • Legal Obligations: To comply with applicable laws, regulations, or legal processes.
  1. Security Measures for Storing and Protecting Personal Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

We place a high priority on the security of the personal information we collect. We have implemented appropriate security measures to protect this information from unauthorized access, disclosure, alteration, and destruction. Here are some of the measures we take to ensure the security of your personal information:

4.1 Data Encryption: All personal information you provide to us is securely stored and is encrypted in transit and at rest. We use advanced encryption protocols to ensure the confidentiality of your data.

4.2 Access Management: Access to personal information is limited to authorized employees who require it to perform their tasks. 

4.3 Ongoing Monitoring: We continuously monitor our systems and networks to detect and prevent potential data security threats. This enables us to respond quickly to any anomalies or intrusions.

4.4 Staff Training: Our staff is trained in data security and best practices for privacy protection. They understand the importance of personal information security and are required to adhere to strict security policies.

4.5 Incident Management: In the event of a data security breach, we have an incident response plan in place to investigate, report, and promptly resolve the issue. We will also notify you in accordance with legal requirements in case of a data breach.

4.6 Regular Backups: We perform regular data backups to prevent data loss in the event of hardware failure or other technical issues.

While we take all these measures to protect your personal information, it is essential to remember that no security system is infallible. Therefore, we cannot guarantee absolute security. If you have concerns regarding the security of your personal information, please contact us at alyssa@bbagels.com to discuss your questions or concerns.

This section provides a detailed explanation of the security measures in place, and it reiterates that while best efforts are made to secure personal information, absolute security cannot be guaranteed. Users are encouraged to contact the organization for any security-related concerns.

  1. Your Rights

You have the right to access, correct, and delete your personal information. You may also have the right to object to or restrict the processing of your personal information.

  1. Changes to this Policy

We may update this Privacy Policy to reflect changes in our practices. Please check for updates periodically.

  1. Contact Us

If you have questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at alyssa@bbagels.com.

  1. Language

This Privacy Policy is available in both French and English. In case of any inconsistencies between the two versions, the French version will prevail.

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